Legal

Sona Bet Terms and Conditions for All Players

These terms govern your use of the Sona Bet platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read and agreed to everything on this page.

Last updated: June 2025

Key Points at a Glance

These cards summarise the most important parts of the Sona Bet terms. The full terms follow below — please read the complete document before using the platform.

Eligibility — 18 and Above Only

You must be at least 18 years old to register and play at Sona Bet. We verify age during the account registration process and reserve the right to request additional documentation at any time. Accounts found to belong to underage players will be closed immediately and any funds returned.

One Account Per Player

Each player is permitted one Sona Bet account only. Duplicate accounts are not allowed and will result in the suspension of all associated accounts. If you have forgotten your login details, use the account recovery option rather than creating a new account.

Bonus Terms Apply to All Offers

All bonuses and promotions at Sona Bet come with wagering requirements and conditions. Bonus funds cannot be withdrawn until the wagering requirement is met. Sona Bet reserves the right to modify or withdraw any promotion at any time. Full bonus terms are available on each offer page.

Deposits and Withdrawals in BDT

All transactions at Sona Bet are processed in Bangladeshi Taka. Deposits via bKash, Nagad, and Rocket are credited instantly. Withdrawal requests are processed within minutes of submission. Sona Bet does not charge fees on standard deposits or withdrawals.

Responsible Gaming Obligations

Sona Bet is committed to responsible gaming. Players can set deposit limits, session time limits, and request self-exclusion at any time. If you believe you have a gambling problem, please use the tools available in your account settings or contact our support team immediately.

Account Suspension and Termination

Sona Bet reserves the right to suspend or close any account that violates these terms, engages in fraudulent activity, or attempts to manipulate game outcomes. In cases of confirmed fraud, any balance in the account may be forfeited. Players may also close their own account at any time.

These Terms and Conditions form a legally binding agreement between you and Sona Bet. By registering an account or using any part of the Sona Bet platform, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, please do not use the platform.

01 Introduction

Welcome to Sona Bet. These Terms and Conditions govern your access to and use of the Sona Bet platform, including all games, promotions, payment services, and customer support features available at sona-bet.club. Sona Bet is an online gaming platform designed for players in Bangladesh, offering live casino games, slots, sports betting, and other gaming products.

These terms apply to all registered players and visitors to the Sona Bet platform. By creating an account, making a deposit, or placing a bet, you confirm that you have read and accepted these terms. Sona Bet reserves the right to update these terms at any time. Continued use of the platform after any update constitutes acceptance of the revised terms.

If you have any questions about these terms, please contact the Sona Bet support team via live chat or email before registering. Our team is available 24 hours a day, 7 days a week.

02 Eligibility

To register and use the Sona Bet platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a Sona Bet employee.
  • You must not have been previously excluded or banned from the Sona Bet platform.
  • You must be registering on your own behalf and not on behalf of any third party.
  • You must have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.

Sona Bet reserves the right to request proof of age and identity at any point. Failure to provide satisfactory documentation may result in account suspension until verification is complete. Any winnings generated by an ineligible player may be voided.

03 Account Registration

Each player may hold only one registered account at Sona Bet. Creating multiple accounts — whether under the same name, email address, phone number, payment method, or device — is strictly prohibited. If duplicate accounts are detected, all associated accounts will be suspended and any pending withdrawals may be cancelled pending investigation.

When registering, you must provide accurate and complete information. This includes your full name, date of birth, email address, and phone number. You are responsible for keeping your account information up to date. Providing false information during registration is a violation of these terms and may result in permanent account closure.

You are responsible for maintaining the confidentiality of your Sona Bet login credentials. Do not share your password with anyone. Sona Bet will never ask for your password via email, live chat, or phone. If you suspect your account has been accessed without your authorisation, contact support immediately and change your password.

  • One account per player — no exceptions.
  • All registration information must be accurate and current.
  • You are responsible for all activity on your account.
  • Sona Bet may request identity verification at any time.

04 Deposits and Payments

Sona Bet accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. All deposits are credited to your account instantly upon confirmation from the payment provider. Sona Bet does not charge any fees on standard deposits, though your payment provider may apply their own transaction charges.

The minimum deposit amount at Sona Bet is clearly displayed on the deposit page within your account. Deposits must be made from a payment account that belongs to you. Sona Bet does not accept deposits from third-party payment accounts. If a deposit is made from an account not registered in your name, it may be reversed and your account suspended pending investigation.

  • Accepted methods: bKash, Nagad, Rocket.
  • All deposits processed in BDT — no conversion fees.
  • Deposits must come from accounts registered in your own name.
  • Sona Bet reserves the right to request proof of payment source.
  • Deposits made in error may be reversed upon request, subject to review.

05 Withdrawals

Withdrawal requests at Sona Bet are processed to the same payment method used for your most recent deposit. You may withdraw to your bKash, Nagad, or Rocket wallet. Withdrawals are processed within minutes of request submission under normal operating conditions.

Before a withdrawal can be processed, Sona Bet may require identity verification. This is a standard procedure to protect players and prevent fraud. You may be asked to provide a copy of your national ID card or other government-issued identification. Withdrawals will be held until verification is complete.

  • Withdrawals processed to the same method as your last deposit.
  • Minimum and maximum withdrawal limits apply — see your account for current limits.
  • Bonus funds cannot be withdrawn until wagering requirements are fully met.
  • Sona Bet may request identity documents before processing any withdrawal.
  • Withdrawals to third-party accounts are not permitted under any circumstances.

06 Bonuses and Promotions

Sona Bet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, game restrictions, and expiry dates. These conditions are clearly stated on each individual promotion page.

Bonus funds are separate from real money funds in your account. Wagering requirements must be completed using bonus funds before any associated winnings can be converted to withdrawable cash. Sona Bet reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

  • Each bonus offer has its own specific terms — read them before claiming.
  • Wagering requirements must be met before bonus-derived winnings can be withdrawn.
  • Only one welcome bonus per player, per household, per device.
  • Sona Bet may void bonuses if abuse or manipulation is detected.
  • Bonuses expire if not used within the stated timeframe.

07 Game Rules and Fair Play

All games available on the Sona Bet platform use certified random number generators (RNG) or real dealer outcomes in the case of live casino games. Game outcomes are not influenced by Sona Bet or any third party. Each game has its own set of rules, which are accessible from within the game interface.

In the event of a technical fault or disconnection during a game, Sona Bet will attempt to resolve the round based on the last confirmed game state. If a round cannot be completed, the bet will be voided and the stake returned to your account. Sona Bet's decision on disputed game outcomes is final.

  • All games use certified RNG or verified live dealer outcomes.
  • Game rules are available within each game — read them before playing.
  • Disconnection during a game will be resolved based on last confirmed state.
  • Sona Bet's decision on disputed outcomes is final and binding.

08 Responsible Gaming

Sona Bet is committed to promoting responsible gaming among all players. We provide a range of tools to help you manage your gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available directly from your account settings.

If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team. Sona Bet takes problem gambling seriously and will work with any player who needs help to take a break from the platform. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

For more information on responsible gaming at Sona Bet, please visit our dedicated Responsible Gaming page.

09 Prohibited Activities

The following activities are strictly prohibited on the Sona Bet platform. Engaging in any of these activities will result in immediate account suspension and may result in permanent closure and forfeiture of funds:

  • Creating more than one account on the Sona Bet platform.
  • Using automated software, bots, or scripts to interact with any part of the platform.
  • Attempting to exploit software bugs, glitches, or errors for financial gain.
  • Colluding with other players to manipulate game outcomes.
  • Using stolen, fraudulent, or unauthorised payment methods.
  • Providing false identity information during registration or verification.
  • Attempting to launder money or use the platform for any illegal financial activity.
  • Abusing the bonus system through coordinated or systematic exploitation.

10 Account Suspension and Termination

Sona Bet reserves the right to suspend, restrict, or permanently close any account at its sole discretion. This includes accounts where there is reasonable suspicion of fraud, terms violation, identity misrepresentation, or any prohibited activity listed in Section 9.

In cases where an account is suspended pending investigation, Sona Bet will notify the account holder via the registered email address. Players may submit a formal appeal by contacting the support team. Sona Bet will aim to resolve all account disputes within 10 business days of receiving a complete appeal.

Players may also choose to close their own Sona Bet account at any time by contacting the support team. Any real money balance remaining in a closed account will be returned to the player's registered payment method, subject to standard verification procedures.

11 Privacy and Data

Sona Bet collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. We use your data to manage your account, process transactions, verify your identity, and improve the platform experience.

Sona Bet does not sell your personal data to third parties. We may share data with payment processors and identity verification services as required to operate the platform. For full details on how your data is handled, please review our Privacy Policy.

12 Limitation of Liability

Sona Bet provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Sona Bet is not liable for any losses arising from platform downtime, technical errors, or third-party service failures beyond our reasonable control.

Sona Bet is not responsible for any losses resulting from a player's failure to read and understand game rules, bonus terms, or these Terms and Conditions. Players are responsible for their own gaming decisions. The maximum liability of Sona Bet to any player in connection with any single event shall not exceed the amount deposited by that player in the 30 days preceding the event.

13 Changes to These Terms

Sona Bet reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised effective date. For significant changes, Sona Bet will notify registered players via email or an in-platform notification.

Your continued use of the Sona Bet platform after any changes to these terms constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the Sona Bet support team. We are available 24 hours a day, 7 days a week via live chat and email.

  • Email: [email protected]
  • Live Chat: Available from the bottom-right corner of any page on sona-bet.club
  • Support Hours: 24 hours a day, 7 days a week

Sona Bet aims to respond to all email enquiries within 24 hours. Live chat responses are typically under three minutes. For account-related disputes, please include your registered email address and a clear description of the issue when contacting us.

Ready to Play?

Join Sona Bet — Bangladesh's Trusted Gaming Platform

Now that you've read the Sona Bet terms, you're ready to get started. Create your free account in under two minutes, deposit in BDT via bKash or Nagad, and start playing live casino games, slots, and more.

18+ only. Play responsibly. Full terms apply.